Hybrid Work Training: The Key To A Successful Hybrid Workforce

As companies continue to adapt to the changing needs of the modern workforce, many are turning to hybrid work policies as a solution to the challenges posed by remote work. However, simply implementing a hybrid work policy is not enough. Companies also need to provide their employees with the necessary training and resources to be successful in a hybrid work environment.

One of the main benefits of hybrid work training is increased productivity and performance, as my training clients have found. When employees are properly trained on how to navigate a hybrid work environment, they are better equipped to manage their time and tasks effectively. This leads to increased productivity and better performance, which in turn leads to improved results for the company.

For example, a mid-size IT services company made the decision to implement a hybrid work policy, but failed to provide their employees with the necessary training. As a result, employees struggled to manage their time and tasks effectively, leading to decreased productivity and poor performance. After providing their employees with hybrid work training, the company saw an improvement in productivity and performance, leading to better results for the company.

Another benefit of hybrid work training is increased employee engagement and job satisfaction. When employees are properly trained on how to navigate a hybrid work environment, they are better able to maintain connections with their colleagues and company culture. This leads to increased engagement and job satisfaction, which in turn leads to better retention and recruitment of top talent.

For example, a large insurance company implemented a hybrid work policy and provided their employees with hybrid work training. As a result, employees were better able to maintain connections with their colleagues and company culture, leading to increased engagement and job satisfaction. This in turn led to better retention of top talent, and improved recruitment of new employees.

Hybrid work training also helps to improve communication and collaboration within teams. When employees are properly trained on how to communicate and collaborate effectively in a hybrid work environment, they are better able to work together to achieve common goals. This leads to improved teamwork and better decision-making, which in turn leads to improved results for the company.

For example, a mid-size healthcare technology company implemented a hybrid work policy and provided their employees with hybrid work training. As a result, employees were better able to communicate and collaborate effectively in a hybrid work environment, which led to improved teamwork and better decision-making. This in turn led to improved customer service outcomes and increased satisfaction among both customers and staff.

Hybrid work training also helps to address the challenges of remote work such as isolation and a lack of connection to colleagues and company culture. When employees are trained on how to navigate a hybrid work environment, they are better able to maintain connections with their colleagues and company culture. This leads to increased engagement and job satisfaction, and can also reduce employee burnout and turnover.

For example, a mid-size professional services company implemented a hybrid work policy and provided their employees with hybrid work training. As a result, employees were better able to maintain connections with their colleagues and company culture, which led to increased engagement and job satisfaction. This in turn led to reduced employee burnout and turnover, and improved financial performance for the company.

It's important to note that hybrid work training should not be a one-time event, but rather a continuous process. As the needs and expectations of employees evolve, so should the training programs. Companies should regularly assess and update their training programs to ensure they are meeting the current needs of their employees.

In conclusion, hybrid work training is essential for companies that want to create a successful hybrid workforce. By providing employees with the necessary training and resources to navigate a hybrid work environment, companies can increase productivity and performance, improve employee engagement and job satisfaction, and better retain and recruit top talent. Hybrid work training is crucial for companies that want to take full advantage of the benefits of a hybrid work environment. Companies should regularly assess and update their training programs to ensure they are meeting the current needs of their employees.
 

Image Credit: Morsa Images | DigitalVision | Getty Images

Originally published in Forbes on January 17, 2023

Bio: Dr. Gleb Tsipursky helps leaders use hybrid work to improve retention and productivity while cutting costs. He serves as the CEO of the boutique future-of-work consultancy Disaster Avoidance Experts, which helps organizations adopt a hybrid-first culture, instead of incrementally improving on the traditional office-centric culture. A best-selling author of 7 books, he is especially well-known for his global best-sellers Never Go With Your Gut: How Pioneering Leaders Make the Best Decisions and Avoid Business Disasters (Career Press, 2019) and The Blindspots Between Us: How to Overcome Unconscious Cognitive Bias and Build Better Relationships (New Harbinger, 2020). His newest book is Leading Hybrid and Remote Teams: A Manual on Benchmarking to Best Practices for Competitive Advantage (Intentional Insights, 2021). His writing was translated into Chinese, Korean, German, Russian, Polish, Spanish, French, and other languages. His cutting-edge thought leadership was featured in over 650 articles and 550 interviews in prominent venues. They include Harvard Business Review, Fortune, Inc. Magazine, Business Insider, Fast Company, Forbes, and elsewhere. His expertise comes from over 20 years of consulting, coaching, and speaking and training for mid-size and large organizations ranging from Aflac to Xerox. It also comes from his research background as a behavioral scientist. After spending 8 years getting a PhD and lecturing at the University of North Carolina at Chapel Hill, he served for 7 years as a professor at the Ohio State University’s Decision Sciences Collaborative and History Department. A proud Ukrainian American, Dr. Gleb lives in Columbus, Ohio (Go Bucks!). In his free time, he makes sure to spend abundant quality time with his wife to avoid his personal life turning into a disaster. Contact him at Gleb[at]DisasterAvoidanceExperts[dot]com, follow him on LinkedIn @dr-gleb-tsipursky, Twitter @gleb_tsipursky, Instagram @dr_gleb_tsipursky, Facebook @DrGlebTsipursky, Medium @dr_gleb_tsipursky, YouTube, and RSS, and get a free copy of the Assessment on Dangerous Judgment Errors in the Workplace by signing up for the free Wise Decision Maker Course at https://disasteravoidanceexperts.com/newsletter/